Returns
The North Naturals will make sure that our customers are satisfied with the products and services we offer. In case of any dissatisfaction, we offer 100% money-back guarantee within two weeks of purchase. If the product is opened and used, we will make 50% refund, and after two weeks we will still credit your account with 30% refund. You simply need fill out the form provided, and give us two days period to the return to be processed. However, bulk orders are not eligible for return, replacement, exchange or refund. In case of quality issue, you need to notify our team within two weeks, and we will carry out test of some samples to take further decision.